Website Terms of Use

Effective Date: 2025-03-29

Last Updated: 2025-03-29

Welcome to pact-ai.com (the “Site”). PACT AI Inc. (“PACT AI” or “Company”, “we”, “our” or “us”) provides this Site for your personal use conditioned on your acceptance of these Website Terms of Use (“Terms of Use”). We help patients identify potential clinical trial opportunities based on patient health and demographic data (the “Services”).

By accessing and using this Site and the Services, you are agreeing to these Terms of Use. If you do not agree to these Terms of Use, you may not use this Site or the Services. 

We reserve the right, at our sole discretion, to change, modify, add, or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site or Services following the posting of changes will mean that you accept and agree to the changes. 

MEDICAL WARNING

This Site and the Services have been created by the Company to provide information to patients about potential clinical trial opportunities and is for general informational purposes only that should never be construed as specific instructions for individual patients, healthcare providers, or caregivers. No part of the Site or Services is intended to be a substitute for proper medical advice, or to treat or diagnosis any condition or disease. Neither the Site nor Services are intended to be and must not be interpreted as the rendering of medical, nursing, or professional health care advice or services, or the practice of medicine, nursing, or professional health care in any jurisdiction. Patients should consult with their healthcare professionals prior to engaging in any clinical trial.

AI/ML DISCLAIMER

In order to provide the Services, we utilize artificial intelligence and machine learning technologies (“AI/ML”) to efficiently review and assemble clinical trials options for which patients may be eligible. As part of this process, we also use AI/ML to provide more accessible and streamlined results for patients. These summaries aim to present the key points of our results so that patients and their caregivers can more quickly and easily understand potential clinical trial options. While efforts are made to address accuracy, there may be errors in the Services, such as if we identify a clinical trial for which a patient is ineligible, or if we fail to identify a clinical trial for which a patient is eligible. The Services are not intended to be a substitute for proper medical advice, diagnosis, or treatment. Receiving clinical trial matches does not guarantee that the patient will be able to participate in the trial. Patients must still independently qualify for any clinical trial prior to participation.

Permitted Use

You may use this Site and the Services only if you are 18 years or older and solely for your own personal, non-commercial use. Subject to your compliance with these Terms of Use, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and view, download and print the Content (defined below) solely in connection with your permitted use of the Site and Services and solely for your personal and non-commercial purposes. Your use of this Site and the Services must be in accordance with all applicable laws. You acknowledge that you do not acquire any ownership rights in this Site, the Services, or any Content.

Restrictions on Access to and Use

You may not use this Site or the Services for any purpose that is unlawful or prohibited by these Terms of Use. You may not use this Site or the Services in any manner that could damage, disable, overburden, or impair our servers, or the network(s) connected to our servers, or interfere with any other party's use and enjoyment of our Site, the Services, and Content. You may not attempt to gain unauthorized access to this Site or the Services, or other accounts, computer systems or networks connected to our servers or to any of the Content, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through this Site or the Services.

Further, you agree not to:

• Systematically retrieve data or other content from the Site or the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.

• Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.

• Circumvent, disable, or otherwise interfere with security-related features of the Site or Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site, the Services, or the Content contained therein.

• Use any information obtained from the Site or Services in order to harass, abuse, or harm another person.

• Make improper use of our support services or submit false reports of abuse or misconduct.

• Use the Site or Services in a manner inconsistent with any applicable laws or regulations.

• Engage in unauthorized framing of or linking to the Site, the Services, or any Content.

• Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site or the Services.

• Engage in any automated use of the Site or the Services, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.

• Delete the copyright or other proprietary rights notice from the Site, the Services, or any Content.

• Attempt to impersonate another user or person or use the username of another user.

• Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).

• Interfere with, disrupt, or create an undue burden on the Site or the Services or the networks or services connected to the Site or the Services.

• Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site or Services to you.

• Attempt to bypass any measures of the Site or the Services designed to prevent or restrict access to the Site or Services, or any portion thereof.

• Copy or adapt the Site’s software or the Services’ software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.

• Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site or the Services.

• Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site or the Services, or using or launching any unauthorized script or other software.

• Make any unauthorized use of the Site or the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.

• Use the Site or the Services as part of any effort to compete with us or otherwise use the Site, the Services, or any Content for any revenue-generating endeavor or commercial enterprise.

• Use the Site or Services to advertise, promote, or offer to sell goods or services.

Any use of this Site, the Services, or any Content, in whole or in part, not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, or other laws.

Copyrights, Trademarks and Other Proprietary Rights

You understand that the Company and its licensors retain all ownership rights in this Site and the Services (including all Content). All trademarks, service marks and trade names are owned by the Company or other respective owners.

The entire content of this Site and the Services, including, but not limited to, text, design, software, photography, video, graphics, sound, modules, algorithms, and information (collectively, the “Content”) and the selection, coordination, arrangement, and enhancement thereof and this Site and the Services, are protected under the copyright laws of the United States (“US”), international treaties and other intellectual property laws (including without limitation the copyright in the selection, coordination, arrangement, and enhancement of all Content).

This Site or the Services may contain or reference patents, technologies, products, or other proprietary rights of the Company, its third-party vendors, and other third parties. Nothing on this Site or the Services should be construed as conferring by implication, estoppel or otherwise any license or right under any trademarks, copyrights, patents, technologies, products, or other proprietary rights of the Company, any of its third-party vendors, or other third parties.

Electronic Communications

You consent to receive electronic communications from us, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site or through the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE OR THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

Copyright Policy

If you believe any materials accessible on or from the Site or Services infringe your copyright, you may request removal of those materials (or access thereto) from this Site or the Services by contacting us following the instructions provided at the end of these Terms of Use.

Feedback

We welcome feedback, comments, and suggestions for improvements to the Site or the Services (“Feedback”). You can submit Feedback by emailing us following the instructions provided at the end of these Terms of Use. You grant to us a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free, sublicensable, and transferable license under any and all intellectual property rights that you own or control to use, copy, modify, and create derivative works based upon and otherwise exploit the Feedback for any purpose.

Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS SITE AND THE SERVICES, INCLUDING ANY AI/ML CONTENT, ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES OF ANY KIND, AND THE COMPANY AND APPLICABLE LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, AND USAGE OF TRADE. YOUR USE OF THIS SITE, THE SERVICES, AND ANY CONTENT IS SOLELY AT YOUR OWN RISK. FURTHERMORE, THE COMPANY AND APPLICABLE LICENSORS DO NOT WARRANT THAT THIS SITE, THE SERVICES, OR ANY CONTENT, WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE, THE SERVICES, OR ANY CONTENT OR THE SERVER THAT MAKES ANY OF THE FOREGOING AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR CODE. ANY CONTENT OR MATERIAL OBTAINED THROUGH THE USE OF THIS SITE OR THE SERVICES IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOU, YOUR COMPUTER SYSTEM, OR LOSS OF DATA THAT RESULTS FROM ANY SUCH CONTENT OR MATERIAL. WE MAKE NO WARRANTY REGARDING THE QUALITY, ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS, OR RELIABILITY OF ANY MATERIAL OR CONTENT, INCLUDING ANY AI/ML GENERATED MATERIAL OR CONTENT.

The Company controls this Site and the Services from offices within the United States. The Company makes no representation that this Site or the Services are appropriate or are available for use outside the United States. Access to and use of this Site and the Services where the Content or access or use of this Site is illegal is prohibited. Those who choose to access and use this Site or the Services from outside the United States do so on their own initiative, at their own risk, and are responsible for compliance with applicable laws.

Exclusive Remedy

If you are dissatisfied with this Site or the Services (including without limitation these Terms of Use), your sole and exclusive remedy is to leave this Site and stop using the Services.

LIMITATIONS ON LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER THE COMPANY NOR APPLICABLE LICENSORS WILL BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM YOUR USE OF, OR INABILITY TO USE, THIS SITE, THE SERVICES, OR ANY CONTENT (INCLUDING ANY AI/ML CONTENT) OR ANY WEBSITE OR MATERIALS LINKED FROM THIS SITE OR THE SERVICES, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOST SAVINGS, OR LOSS OF PROGRAMS OR OTHER DATA, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION OF LIABILITY APPLIES TO ALL CAUSES OF ACTION, WHETHER BASED IN CONTRACT, WARRANTY, TORT, OR ANY OTHER LEGAL THEORIES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

Governing Law

You agree that all matters relating to your access to or use of the Site or the Services, including all disputes, claims, or controversies (collectively “Disputes”), will be governed by the laws of the United States and by the laws of the State of Delaware without giving effect to conflict of law principles.

Third Party Links

This Site and the Services may contain links to other websites on the Internet that are owned and operated by third parties (each a “Linked Site”). Such links are provided solely for your convenience to provide information that may be useful to you. We are not responsible for the content, advertising, products, services, or other materials made available on or through any Linked Site or for your use of them. Linked Sites are likely to have their own terms of use, and you are responsible for reading them to ensure your own compliance. The Company shall not be held responsible or liable, directly or indirectly, for any loss or damage caused or alleged to have been caused in connection with a Linked Site.

We do not endorse and are not responsible for the information and security practices or privacy policies of Linked Sites. No websites that link to this Site may frame or otherwise incorporate the Services or any Content.

Termination

We may terminate your access to and use to the Site and the Services, at our sole discretion, at any time and without any notice to you. In addition to terminating or suspending your access to and use of the Site and the Services, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

Waiver and Severability

The failure of the Company to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. If for any reason a court of competent jurisdiction or an arbitrator finds any provision of these Terms of Use invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the other provisions of these Terms of Use will remain in full force and effect.

Assignment

You may not assign or transfer these Terms of Use, by operation of law or otherwise, without the Company’s prior written consent. Any attempt by you to assign or transfer these Terms of Use, without such consent, will be null. The Company may freely assign or transfer these Terms of Use without restriction. Subject to the foregoing, these Terms of Use will bind and insure to the benefit of the parties, their successor, and permitted assigns.

Contact Us

By email: skye@pact-ai.com